Imagine a sack with marbles, whose only difference is colour. If we are in a dark room and put our hand inside the bag, it would be impossible to differentiate the marbles. To the touch, they may all look the same. However, when we [...]
In this article we want to explain the figure that represents a CRM Manager in a company. What are its main functions and how it will help you to make your tool more effective to manage customers. If we bear in mind that an [...]
The main reason why we want to implement a CRM in our company is to facilitate the task of accessing our customer database. Some companies will need or have very specific requirements regarding the CRM they wish to hire, you can check CRM Prices [...]
For some years now, following this American tradition called Black Friday is more present in our homes. It is increasingly present and relevant to global trade. The Black Friday or Black Friday consists of a price decrease in the main stores that occurs on [...]
The evolution of technologies in recent years has been enormous. Changes that have been applied to society, schools, companies, and that are increasingly rooted in our customs. The 1970s marked the beginning of the development of the Digital Age. And, little by little, Internet [...]
In this article we want to explain the great value of a company with a heterogeneous database. If you are able to use CRM tags to segment customers and identify them in that diversity, you will get a powerful tool when performing different commercial [...]
In this post I want to show you the main points that make the implementation of a CRM Online successful. It is necessary to adapt these keys to each type of company, commercial team, etc. But we want to explain the most common ones [...]
In a recent blog article we told you what is the NPS indicator was and how to get it. The NPS is a very useful way of knowing customer satisfaction. This fact will allow us to improve the customer experience and their degree of [...]
In other articles on the uSell CRM Blog we have explained what a CRM is or Customer Relationship Management (Check out our Free CRM Demo). Now is the time to explain that a Cloud CRM. How works a Cloud CRM If we already know that [...]
From the moment you decide to start a business you have to consider how you are going to manage your customer data. A good organization in your customer database can be crucial to your company's success. What is a customer database? A [...]
In this article we want to explain the figure that represents a CRM Manager in a company. What are its main functions and how it will help you to make your tool more effective to manage customers. If we bear in mind that an [...]
New technologies allow infinite ways to reach the target customer. For this reason the consumer can be bombarded with advertising that does not need and even feel overwhelmed. Inbound Marketing is a less aggressive way of contacting a Lead to make it a customer. [...]
